Etiquette
Payment Forms
Revitalize U Med Spa & Salon accepts payment in the form of debit or credit cards. Cash or Check payments are not accepted.
No-Show or Late Cancellation
This policy applies only to salon services; medical appointments are exempt from no-show or late cancellation charges. Clients will be charged 50% of the price of the scheduled service(s) if they fail to show up for a salon appointment or do not cancel at least 24 hours in advance.
Refund Processes
Products are eligible for account credit if returned within seven days of the original purchase. Products can be exchanged for a different item at equal or lesser value.
Salon services are non-refundable, but if a client is not satisfied we ask that they notify Revitalize U and return within two days for adjustment.
Medical services, including injectable treatments (such as Botox, dermal fillers, laser treatments), facials, or chemical peels, are non-refundable. Refunds or credits cannot be offers after the these medical treatments are completed.
If a client is dissatisfied with the quality of service received, we encourage them to contact us promptly to discuss their concerns and explore possible resolutions.
If a client experiences an adverse reaction to a medical spa procedure or salon service, we recommend they seek immediate medical attention and contact us as soon as possible to discuss their situation.
Please note that this customer payment and refund policy is subject to change without prior notice. We recommend reviewing our website or contacting us directly for the most up-to-date information regarding our policy.
If you have any questions or concerns about our policy, please don’t hesitate to reach out to our team. We are here to assist you and ensure your experience with Revitalize U Med Spa and Salon is a positive one.